Recent Why SERVPRO Posts

National Preparedness Month

9/5/2023 (Permalink)

National Preparedness Month Contact your local SERVPRO about their free emergency plan

When September arrives most people think about the weather cooling off and the return of football. At SERVPRO September is a big month because its officially the national preparedness month. Its a simple reminder to be prepared for any emergency or disaster.

Most people assume hurricanes are the only disaster and rarely are prepared if they don't live by the ocean. However flooding, fires, and tornadoes can happen anywhere in the world so its important to have a plan in place.

We recommend using some of these tips to make sure you and your family are prepared for any type of emergency.

- Have an emergency meeting location

- Keep emergency contacts saved in your phone 

- Keep copies of important documents in multiple locations 

If you own a business please reach out to your local franchise and ask them about the free emergency ready plan. We are happy to come take a look at your business and customize an emergency plan. This includes documenting main shut offs and organizing emergency contacts.    

Indoor Air Quality

8/1/2023 (Permalink)

Indoor Air Quality Maintaining good indoor air quality

One of the most commons calls we get during the summer is for mold inspections. Mold can cause a lot of different issues within a house or building. It can affect the structure as well as cause health problems for those living inside. This blog will focus on some tips to have good indoor air quality and help prevent mold growth.

  1. Vent bathrooms, kitchens, toilets and laundry rooms directly outdoors. Use energy efficient and quiet fans.
  2. Avoid locating furnaces, air conditioners and ductwork in garages or other spaces where they can inadvertently draw contaminants into the house.
  3. Properly vent fireplaces, wood stoves and other hearth products; use tight doors and outdoor air intakes when possible.
  4. Vent clothes dryers and central vacuum cleaners directly outdoors.
  5. Store toxic or volatile compounds such as paints, solvents, cleaners and pesticides out of the occupiable space.
  6. Minimize or avoid unvented combustion sources such as candles, cigarettes, indoor barbecues, decorative combustion appliances or vent-free heaters.
  7. Provide operable windows to accommodate unusual sources or high-polluting events, such as the use of home cleaning products, hobby activities, etc.
  8. Use sealed-combustion, power-vented or condensing water heaters and furnaces. When natural-draft applications must be used they should be tested for proper venting and should be located outside the occupiable space when possible.
  9. Put a good particle filter or air cleaner in your air handling system to keep dirt out of the air and off of your ductwork and heating and cooling components.
  10. Distribute a minimum level of outdoor air throughout the home, using whole-house mechanical ventilation.

For other information or to schedule a HVAC or ductwork cleaning call us today!

Social Media Links

9/1/2022 (Permalink)

Use our social media links to stay upodated Follow us on social media

Have you visited our social media and web platforms? Here at SERVPRO® of Cheatham, Robertson and Dickson Counties we pride ourselves in the hard work that our TEAM puts in every day. We would love to have you visit our social media and web pages so that you can partake in the fun that we have here! Listed below are the different platforms that we have for SERVPRO® of Cheatham, Robertson and Dickson Counties and the content that you might see on those platforms. See something that interest you? Make sure to like that page so that you can follow us for more awesomeness!

Website- www.cheathamrobertsondicksoncounties

You can find all of our blog articles, customer photos and testimonials as well as a wealth of other information about our TEAM and company that you might not know!

Facebook- @SERVPROCRD

Well……it’s FACEBOOK! You can find a little bit of everything on our Facebook page. We share local information regarding our communities, try to provide severe weather updates when necessary and try to post fun interactive material.

Instagram- @SERVPROcrd

Only the coolest photos and stories that you have EVER seen! Like really. We are pretty awesome, but our Instagram account is WAY cooler than even us!

Twitter- @SERVPROCRD

We share updates of sporting events that we are affiliated with and much more! Come and follow us so that you can find out what all of the chirp is about!

Google- SERVPRO of Cheatham, Robertson and Dickson Counties

Reviews! This is a great place to follow the reviews that are coming in for SERVPRO® of Cheatham, Robertson and Dickson Counties. This also has our street address, phone number and hours (24/7).

BBB- SERVPRO of Cheatham, Robertson and Dickson Counties

Check out our A+ rating on the BBB website for SERVPRO® of Cheatham, Robertson and Dickson Counties!

Estimate First

7/8/2022 (Permalink)

Estimate First Make sure to get an estimate first if your house has a small damage

If your home or business ever experiences a water or fire damage its extremely important to get an estimate before you do anything else. The reason for this is to make sure a claim needs to be filed or not. One of the biggest mistakes you can make after a damage is to immediately file an insurance claim without having a restoration professional give you an estimate.

For example, Mrs. Smith had a small water damage in her bathroom. She immediately filed a claim with her insurance company then began the restoration process. The problem with this is that the job was so small the estimate was less then what she paid for her deductible. Had she called a restoration company first and gotten an estimate she would have never had to file a claim. Not only would she have saved money but she would have no record of filing a claim, which will be in her advantage when its time for renewals.

Obviously, there is a time when an estimate isn't necessary on the front end. If you come home from vacation and you entire house is flooded that would be a situation in which you would want to get the work started as soon as possible. The estimate would definitely for exceed the deductible in that situation. Next time you have a minor damage at your home or business make sure you get an estimate before directly filing a claim!     

Fast Response Time

5/19/2022 (Permalink)

Restoring Wet Hardwood A fast response time can save money during restoration

There are many different qualities your restoration company should excel in. The most common ones are industry knowledge, communication, and reliability. If you stay consistent in these specific lanes each job will go smooth. However, there is another big quality that doesn't get talked about enough in the restoration field. That is response time. This measures how fast a restoration company can get onsite from the initial call.

A fast response time can be the difference of thousands of dollars of damage. Here is an example. Customer 1 had a water damage in their kitchen that affected the hardwood floor. They called SERVPRO for emergency services. Because of our fast response time we were able to stop the leak quickly and immediately place equipment to facilitate drying. We were able to save the hardwood floors because of the fast response time.

Customer 2 did not directly call SERVPRO. They called 3 different companies and wanted estimates before any work was to be done. By the time this process took place their hardwood floor began to buckle. Because of this their hardwood couldn't be restored and needed to be removed and replaced. This could potentially cost three times as much as restoring the original hardwood.

When deciding on which restoration vendor to use for your home or business make sure you ask about their response time. Although it might seem like a minor quality it can save you a lot of time and stress during a damage.   

Growing Repairs Division

3/25/2022 (Permalink)

Servpro Repairs Not only will we perform the mitigation but we can do the repair work as well

Did you know that when you have a damage in your Cheatham, Robertson or Dickson County home, mitigation and repairs are two separate estimates and divisions? Did you know that you have a choice in the contractor that you choose to hire? Did you know that not all mitigation companies and/or franchise locations have a repairs division? These are all great questions to ask when choosing your service provider.

Per insurance standards all mitigation and repairs are treated as separate portions of the claims process. Once the materials are dry from water or cleaned and prepped after a fire the repairs process can begin. Although all Sumner County homeowners have an option to choose the contractor of their choice for the repairs portion of the claim, we find that many residents and business owners like the ease of once company completing both services.

SERVPRO® of Cheatham, Robertson and Dickson County has a remarkable repairs division that can complete the repairs process for you. We hold a contractor’s license in the state of Tennessee and have awesome staff that are here to answer any questions that you may have throughout the process. Call our office today at 615-672-1905 for more information regarding our construction division.

What to look for in a restoration company?

2/15/2022 (Permalink)

SERVPRO truck SERVPRO is IICRC certified

When choosing a restoration to help out with damage its important to verify what you are looking for. For some people the response time time is key, while others might look for the cheapest cost. There are many different factors that go into to choosing the right company for the job. This blog will focus on the most important reason to call SERVPRO to help with your damage. 

There are many restoration companies to choose from when looking for someone to mitigate your home from damages. Unfortunately, not all of those restoration companies hold a certification with the IICRC. When making such a big decision regarding your restoration company you always want to ensure that they are certified with the IICRC and follow industry standards. The Institute of Inspection, Cleaning and Restoration Certification is a certification and standard-setting organization for the inspection, cleaning and restoration industries.

Ensuring that you have chosen a company that has these certifications ensures that you are being provided the highest quality concepts, terminology and procedures recognized in the restoration industry.

Luckily SERVPRO® of Cheatham, Robertson and Dickson Counties is IICRC Certified and ready for whatever happens. If you are in need of restoration services call our office at 615-672-1905.

Continuing Education

10/29/2021 (Permalink)

Continuing Education SERVPRO offers continuing education credits

While most people think of SERVPRO when they experience a fire, water, or mold issue. While this is our bread and butter, we also help people in other other ways. Besides cleaning services we are certified to provide continuing education credit hours. These hours are required for insurance agents and other positions.

We offer classes year round. We teach fire, water, mold, bio, and ethics courses. Each class is free to attend and we also provide a free local lunch. If you ever need continuing education hours please reach out to us!

Next Thursday, November 4th, will be our last CE class of the year. We are putting on a fire class. We will discussing the importance of using a reputable restoration company if you experience a fire at your home or business. This will include our process and pricing. We will show examples of jobs we have done in the past as well as share tips on preventing fires.

Since Thanksgiving is right around the corner, we will also be demonstrating a live burn. We have partnered up with the fire department and will be dropping a frozen turkey into a deep fryer. Even if you don't need CE hours that only will be worth coming to see!

Please remember SERVPRO if you ever have a damage at your home or business but also keep in mind we offer a wide range of services and classes such as continuing education.  

National Preparedness Month

9/3/2021 (Permalink)

September is National Preparedness Month, part of the ongoing "Ready"1 initiative of the Federal Emergency Management Agency (FEMA). According to FEMA's "Are You Ready"2 guide, the first step in effective disaster preparedness is to understand your specific risks - first by identifying the hazards that could possibly affect you and then by evaluating your actual vulnerability to those sources of danger. 

"Once you understand your risks, you can effectively plan to mitigate them by decreasing your vulnerability and then manage their consequences quickly and effectively if the worst does happen," says disaster mitigation specialist Cory Sullins of SERVPRO® of Cheatham, Robertson and Dickson Counties. "Of course, individual home or business owners' risks vary depending on their location, but regardless of where you live or work, FEMA's guide has some basic steps that everyone can take to prepare for the unexpected."

  1. Create a family communication and shelter plan.
  2. Sign up for emergency alerts, including FEMA alerts3.
  3. Build your savings if possible and keep a small emergency fund of cash on-hand at home.
  4. Create an Emergency Financial First Aid Kit4: Gather and safeguard critical documents like deeds, medical information, insurance policies, and a list of your household belongings.
  5. Create an emergency kit5 with basic tools and enough food and water to last 72 hours and keep the contents fresh and up to date.


In addition to the planning tools and checklists provided by FEMA, businesses like SERVPRO that specialize in disaster mitigation and restoration offer free tools that make disaster recovery easier. The free SERVPRO READY app6 allows home and business owners to store essential contact and property information electronically where it can be accessed in seconds with a mobile device.

Local business owners who designate SERVPRO of Cheatham, Robertson and Dickson Counties as their disaster mitigation and restoration provider benefit from a no-cost assessment of their facility along with help completing a comprehensive Emergency READY Profile® (ERP) to be stored in the READY app.


"The uncomfortable truth is that no amount of preparedness will prevent disasters from striking, but preparedness can help disaster victims survive and then recover," says Sullins. "When disaster strikes, sometimes it's difficult to even know where to start picking up the pieces. Having critical documents and details at your fingertips helps, but so does having access to professionals who know how to help you return to normal, "Like it never even happened." The disaster remediation specialists at SERVPRO of Cheatham, Robertson and Dickson Counties know what to do when you don't know which way to turn. We're here to help when you need us."

We Have Officially Moved!

7/9/2021 (Permalink)

SERVPRO Cheatham Robertson Dickson Counties SERVPRO of Cheatham Robertson and Dickson Counties located at 229 Innovation Way Hendersonville Tennessee.

SERVPRO of Cheatham, Robertson, & Dickson Counties is fully operating out of our brand new building! We loved our old office located 600 Sage Rd in White House. However, we needed a larger space to properly store vehicles, equipment, and contents.

The other benefit of our brand new office is the centralized location. Our new address is 229 Innovation Way in Hendersonville. We are located where the old driving range used to be off of New Shackle Island Road. This property is in the middle of summer county and located close to the bypass and interstate.

With this new location our response time will be even better then it was! Now we can be throughout our whole territory in less than an hour. We will be working with the chamber to schedule a big ribbon cutting in the future. But in the meantime please feel free to swing by and check out our new office and warehouse!   

Why Use SERVPRO of Robertson County

5/19/2021 (Permalink)

There are a handful of restoration companies scattered throughout middle Tennessee. When a damage happens it can be overwhelming trying to decide which one to use. While its important to ask your insurance agent for advise, there are also some signs you can check for to find the right company for the job. This blog is going to focus on some small tips that can help you pick the right restoration company for you.

Company should have updated website 

The first way to quickly get a feel of a company is to visit their website. In 2021 it's mandatory to have an updated and active website. If the restoration company you are thinking abut calling has an old website, or no website at all, id highly recommend using a different company.

Response time is key

For the most part, all restoration companies use they same type of equipment and have similar processes. What separates the good ones from the bad ones is response time. For example, during a water damage the company that can get out there the fastest and stabilize the damage will save you the most money. A restoration company with a fast response time should be mandatory.

Must have certifications

 
For restoration professionals, this is the Institute of Inspection, Cleaning and Restoration Certification (IICRC). IICRC-approved schools have trained up restoration professionals for years, and its classes cover a range of topics pertinent to restoration technicians. This includes the theory of water damage, how it affects the home, what materials are at risk, how to remove excess moisture from the building, how to perform structural drying properly, how to inspect and remove pathogens, and how to save sensitive materials like wooden floors. Attaining certification through the IICRC requires hard work and an ongoing commitment to the field, as registrants must earn continuing education credits annually. Homeowners can rest assured that if they are dealing with a certified crew, they are dealing with some of the best in the business.

Always Adapting

3/26/2021 (Permalink)

I hate the phrase "you can't teach an old dog new tricks." To me, that insinuates that you shouldn't learn something new just because you have been doing it a long time. Luckily here at SERVPRO we don't apply that logic. Although we have been performing restoration for many years we are always looking for ways to improve our processes. Today's blog focuses on how we have used technology to improve our scoping and estimates. 

A variety of data technology innovations over the years have led the way to new and improved processes in the property claims/risk assessment space. Those innovations have aimed to improve the manual functions routinely conducted in the field. Many have lived up to expectations and have become current standards.
If we take the time to truly examine the iterative tasks associated with an effective claim/risk assessment in the field, it becomes apparent that a great scope report leads to a better final estimate. Let’s not take this lightly. How many times have we seen a poor initial assessment report lead to an estimate for repairs that had to be reexamined, adjusted multiple times or didn’t match the initial inspection of the claimed damages? Probably way too many. Smart restoration businesses realize that work assignments and higher ratings in customer service start with professional, comprehensive and accurate initial inspections. Digital and mobile inspections help make this possible. 

If you’re evaluating options, best-in-class inspection solutions have the following qualities:

  • Ease of use: Allows anyone to conduct an efficient, quality inspection, regardless of experience level and prior training.
  • Transparency: Ensures a legible and consistent digital inspection report.
  • Optimized for adjusters and contractors: Facilitates collaboration and remote workflows for more advanced claim-handling tasks like estimate writing.
  • Value-add: Provides opportunity for improvement via data collection and analytics.
  • Flexibility: Technology that works well in a variety of inspection scenarios, including insurance and non-insurance related projects.

Keep in mind that today’s flexible, cloud-based solutions enable a step-change to occur in operations without a massive investment required in technology, training or internal change management. A number of the new solutions in this area can be useful to an organization within a few weeks.

We have now entered the age of digital inspection. Those who embrace it will find profoundly positive growth in their businesses, develop operational efficiencies and increase overall customer service ratings to bolster business expansion. Technological innovation in the property industry is constant and provides opportunities to improve bottom lines, add value to existing business relationships and pave the way for even more advancement in the future.

Why Use SERVPRO?

2/11/2021 (Permalink)

Your house or business just had an emergency damage. One of the first tasks a homeowner or business owner must make is to decide who to call to start the cleanup. Here are a few reasons why we believe SERVPRO should be your first call:

Response Time

We are available and here to help 24/7! It doesn't matter what time your damage occurs. The quicker we can get to a damage potentially saves the homeowner money.

Highly Trained Professionals 

Effective training is the best way to help ensure your customers receive the service they deserve. Franchises are trained to IICRC standards in Fire and Water Cleanup and Restoration. In addition, continuing education classes are available to franchise professionals and insurance clients at our state-of-the-art IICRC Approved Training Facility

Time In The Industry 

Founded in 1967, the SERVPRO Industries, LLC, franchise system is a national leader of fire, water, mold and other specialty cleanup and restoration services. SERVPRO’s professional services network of more than 1,700 franchises has responded to property damage emergencies ranging from multi-million dollar disasters such as the 9/11 attacks on the Pentagon to those suffered by individual businesses and homes. Providing nationwide coverage, SERVPRO franchise professionals have established relationships with major insurance companies and commercial clients, as well as individual homeowners.

Continuing Education Course - November 12th

10/30/2020 (Permalink)

Are you in need of continuing education credits for your licensure? Here at SERVPRO® of Cheatham, Robertson and Dickson Counties we offer FREE Continuing Education courses for you to fulfill those credit hours. Our sixth and final course that is being offered for this year will be Understanding the Restoration Industry: Property Fire/Damage Restoration (4hr) and it will be held at SERVPRO® of Cheatham, Robertson and Dickson Counties in Hendersonville, TN on November 12th. You will find all of the course information listed below.

We’re hosting 4 FREE Credit Hours of Continuing Education on Thursday, November 12th at SERVPRO® of Cheatham, Robertson and Dickson Counties in Hendersonville, TN and would love for you to attend!

Course Information:

  • The subject to be covered is Understanding the Restoration Industry: Property Fire/Damage Restoration
  • Registration for the class will begin at 9:00 AM
  • The address for SERVPRO® of Cheatham, Robertson and Dickson Counties is 229 Innovation Way, Hendersonville, TN

If you would like to attend, please respond by email to Katie Sellens at (ksellens@SERVPRO8267.com) or by phone at 615-672-1905.

If you have any questions or would like more information regarding this class or other classes that will be offered throughout the year please let us know.

Continuing Education Course - September 17th

9/4/2020 (Permalink)

Are you in need of continuing education credits for your licensure? Here at SERVPRO® of Cheatham, Robertson and Dickson Counties we offer FREE Continuing Education courses for you to fulfill those credit hours. Our fifth course that is being offered for this year will be Cleaning and Restoring – Smoke Damaged Contents (2hr) and it will be held at our SERVPRO® of Cheatham, Robertson and Dickson Counties office in Hendersonville, TN on September 17th. You will find all of the course information listed below.

We’re hosting 2 FREE Credit Hours of Continuing Education on Thursday, September 17th at SERVPRO® of Cheatham, Robertson and Dickson Counties in Hendersonville, TN and would love for you to attend!

Course Information:

  • The subject to be covered is Cleaning and Restoring – Smoke Damaged Contents
  • Registration for the class will begin at 12:30 PM and we should finish around 3:00 PM
  • After the course is complete there will be appetizers, drinks and Oak & Pine Workshop will be joining us for a DIY project that you can take home with you
  • The address for SERVPRO® of Cheatham, Robertson and Dickson Counties is 229 Innovation Way, Hendersonville, TN

If you would like to attend, please respond by email to Katie Sellens at (ksellens@SERVPRO8267.com) or by phone at 615-672-1905.

If you have any questions or would like more information regarding this class or other classes that will be offered throughout the year please let us know.

Continuing Education Course - July 30th

7/10/2020 (Permalink)

Are you in need of continuing education credits for your licensure? Here at SERVPRO® of Cheatham, Robertson and Dickson Counties we offer FREE Continuing Education courses for you to fulfill those credit hours. Our third & fourth courses that are being offered for this year will be Ethics (3hr) and Restorative Drying for Water Damage (2hr) and it will be held at SERVPRO® of Cheatham, Robertson and Dickson Counties in Hendersonville, TN on July 30th. You will find all of the course information listed below.

We’re hosting 5 FREE Credit Hours of Continuing Education on Thursday, July 30th at SERVPRO® of Cheatham, Robertson and Dickson Counties in Hendersonville, TN and would love for you to attend!

Course Information:

  • The subjects to be covered are Ethics and Restorative Drying for Water Damage
  • Registration for the Ethics class will begin at 9:00 AM and registration for the Restorative Drying for Water Damage class will begin at 1:00 PM
  • The address for SERVPRO® of Cheatham, Robertson and Dickson Counties is 229 Innovation Way, Hendersonville, TN

If you would like to attend, please respond by email to Katie Sellens at (ksellens@SERVPRO8267.com) or by phone at 615-672-1905.

If you have any questions or would like more information regarding this class or other classes that will be offered throughout the year please let us know.

Certified: SERVPRO Cleaned

5/21/2020 (Permalink)

Certified: SERVPRO Cleaned Image Certified: SERVPRO Cleaned is a comprehensive cleaning program that goes far beyond janitorial or carpet cleaning

As the #1 choice in cleanup and restoration, SERVPRO® of Cheatham, Robertson and Dickson Counties and our renowned network of more than 1,800 fellow franchises across the U.S. launched Certified: SERVPRO Cleaned, a robust cleaning program designed to help the country safely get back to work, back to school, and back to life's daily activities.

The COVID-19 pandemic has changed what it means to be clean. A recent national survey showed 89% of consumers are apprehensive about going back to brick-and-mortar establishments; 40% of those cite business cleanliness as a top reason for concern.

Certified: SERVPRO Cleaned is a comprehensive cleaning program that goes far beyond janitorial or carpet cleaning, built from more than 50 years of cleaning industry experience to address viral pathogens like the coronavirus. The program was created from protocols and practices suggested by the Centers for Disease Control and Prevention (CDC) using Environmental Protection Agency (EPA)-registered professional cleaning and disinfecting products.

"When the stakes are this high, you want a partner to help reopen your doors. You want a partner who has developed industry-leading training programs, proprietary cleaning solutions and products, and proven remediation processes over decades," SERVPRO Chief Marketing Officer Mike Stahl said. "Our expertise is born out of cleaning up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects the unique experiences and capabilities of America's #1 cleanup and restoration brand."

SERVPRO® of Cheatham, Robertson and Dickson Counties professionals have been on the frontlines of proactive and reactive COVID-related cleanup. Our franchise has been working to disinfect local government buildings, nursing homes and assisted living facilities, manufacturing facilities and many more. Across the U.S. our fellow franchisees have been working to clean and disinfect a nursing home in Kirkland, Washington, to being selected to disinfect the U.S. coronavirus quarantine sites, to performing cleaning in major international airports such as LaGuardia and John F. Kennedy International in New York, SERVPRO has been trusted as the professional in biohazard cleanup.

The Certified: SERVPRO Cleaned process is grounded in three unique "Cs":

  • Consult – A SERVPRO representative will develop a tailored cleaning program to meet your needs.
  • Clean – SERVPRO will deliver both proactive and COVID-19 emergency response cleaning.
  • Certify – SERVPRO will certify that your business has been cleaned and sanitized for your employees and customers.

"Being open for business is just the beginning of the journey forward," continued Stahl. "Your employees and your teammates may be hesitant to return to work, and your customers may wonder whether the businesses they patronize are safe. Whether your business works from an office building, restaurant, retail space, event center, school, daycare, or any other location, our experts will design a plan to help ensure it's clean and sanitized to a higher standard."

Safety is always a top priority for SERVPRO® of Cheatham, Robertson and Dickson Counties—franchise crews have extensive training on the proper use of disinfectants and personal protective equipment, and the proper procedures to give your employees and your customers peace of mind.

Certified: SERVPRO Cleaned offers several benefits:

  • Custom cleaning plans – from proactive cleaning programs to suspected/confirmed COVID cleanings based on your business type, square footage, high-frequency touch points, foot traffic, congestion areas, public spaces, and more
  • Visual reaffirmations to customers and employees – the Certified: SERVPRO Cleaned seal ensures them the space has been cleaned
  • High standard of cleaning
    • Clean bacteria and other microbes
    • Sanitize soft and porous surfaces
    • Disinfect hard and high-touch surfaces
  • Transparent, fair pricing
  • After being cleaned – guest-accessible hygiene products, signage
  • Technology – digital emblems to share on your website, on your social media

"It is our duty—not our job—to help inspire confidence in your consumers and employees by ensuring your business is Certified: SERVPRO Cleaned in order to help make community possible again," Stahl said. "You are the expert in your business. SERVPRO is the expert in ours—our business is clean. Let us handle the clean while you focus on your business."

For more information about the Certified: SERVPRO Cleaned program, visit SERVPROcheathamrobertsondicksoncounties.com or call 615-672-1905.

Certified: SERVPRO® Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing, and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA-approved cleaning products to deliver a SERVPRO certified cleaning experience. Each SERVPRO franchise is independently owned and operated.

About SERVPRO®

Founded in 1967, the SERVPRO franchise system is a leader and provider of fire and water cleanup and restoration services, mold mitigation, and biohazard remediation. SERVPRO's professional services network of more than 1,800 individually owned and operated franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO system has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

Continuing Education Course - April 9th

3/27/2020 (Permalink)

Are you in need of continuing education credits for your licensure? Here at SERVPRO® of Cheatham, Robertson and Dickson Counties we offer FREE Continuing Education courses for you to fulfill those credit hours. Our second course that is being offered for this year will be Restoring Contaminated Buildings (2hr) and it will be held at Top Golf in Nashville, TN on April 9th. You will find all of the course information listed below.

We’re hosting 2 FREE Credit Hours of Continuing Education on Thursday, April 9th at Top Golf in Nashville, TN and would love for you to attend!

Course Information:

  • The subject to be covered is Restoring Contaminated Buildings
  • Registration for the class will begin at 1:30 PM and we should finish around 4:00 PM
  • After the course is complete there will be appetizers, drinks and 2 golf bays for everyone to enjoy
  • The address for Top Golf Nashville is 500 Cowan Street, Nashville, TN 37207

If you would like to attend, please respond by email to Katie Sellens at (ksellens@SERVPRO8267.com) or by phone at 615-672-1905.

If you have any questions or would like more information regarding this class or other classes that will be offered throughout the year please let us know.

Are you following us on our social and web platforms?!?!

3/20/2020 (Permalink)

Have you visited our social media and web platforms? Here at SERVPRO® of Cheatham, Robertson and Dickson Counties we pride ourselves in the hard work that our TEAM puts in every day. We would love to have you visit our social media and web pages so that you can partake in the fun that we have here! Listed below are the different platforms that we have for SERVPRO® of Cheatham, Robertson and Dickson Counties and the content that you might see on those platforms. See something that interest you? Make sure to like that page so that you can follow us for more awesomeness!

Website- www.cheathamrobertsondicksoncounties

You can find all of our blog articles, customer photos and testimonials as well as a wealth of other information about our TEAM and company that you might not know!

Facebook- @SERVPROCRD

Well……it’s FACEBOOK! You can find a little bit of everything on our Facebook page. We share local information regarding our communities, try to provide severe weather updates when necessary and try to post fun interactive material.

Instagram- @SERVPROcrd

Only the coolest photos and stories that you have EVER seen! Like really. We are pretty awesome, but our Instagram account is WAY cooler than even us!

Twitter- @SERVPROCRD

We share updates of sporting events that we are affiliated with and much more! Come and follow us so that you can find out what all of the chirp is about!

Google- SERVPRO of Cheatham, Robertson and Dickson Counties

Reviews! This is a great place to follow the reviews that are coming in for SERVPRO® of Cheatham, Robertson and Dickson Counties. This also has our street address, phone number and hours (24/7).

BBB- SERVPRO of Cheatham, Robertson and Dickson Counties

Check out our A+ rating on the BBB website for SERVPRO® of Cheatham, Robertson and Dickson Counties!

SERVPRO® of Cheatham, Robertson and Dickson Counties - The Cleaning Experts

3/20/2020 (Permalink)

COVID 19 SERVPRO® of Cheatham, Robertson and Dickson Counties is Here to Help during this time of need.

SERVPRO® of Cheatham, Robertson and Dickson Counties is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO® product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO® of Cheatham, Robertson and Dickson Counties, 615-672-1905

Continuing Education Course - March 26th

3/13/2020 (Permalink)

Are you in need of continuing education credits for your licensure? Here at SERVPRO® of Cheatham, Robertson and Dickson Counties we offer FREE Continuing Education courses for you to fulfill those credit hours. Our first course that is being offered for this year will be Restorative Drying for Water Damage (4hr) and it will be held in Dickson, TN on March 26th. You will find all of the course information listed below.

We’re hosting 4 FREE Credit Hours of Continuing Education on Thursday, March 26th at the American Job Center in Dickson, TN and would love for you to attend.

Course Information:

  • The subject to be covered is Restorative Drying for Water Damage
  • Registration for the class will begin at 9:00 AM and we should finish around 2:30 PM
  • A light breakfast and lunch will be provided
  • The address for the American Job Center is 250 Beasley Drive, # 2812, Dickson, TN 37055

If you would like to attend, please respond by email to Katie Sellens at (ksellens@SERVPRO8267.com) or by phone at 615-672-1905.

If you have any questions or would like more information regarding this class or other classes that will be offered throughout the year please let us know.

F3 Tornado Devastates Nashville and Surrounding Cities

3/3/2020 (Permalink)

In the early morning of March 3rd a devastating tornado ripped through Nashville and surrounding areas leaving devastation behind. Many have been displaced by damage to their homes and businesses and there were countless lives lost during the storms. If there is anything that we can take from this tragic experience it is that we are strong and resilient. Nashville is strong and resilient. Its neighboring communities are strong and resilient. We will come together as ONE to ensure that everyone is taken care of; fed, clothed, housed, houses rebuilt, businesses rebuilt. Because we are Nashville Strong.

Below is a list of resources if you feel led to help or are in need of help.

Volunteer Efforts:

If you would like to express interest in volunteering for disaster relief efforts, please visit: https://www.hon.org/

(Please note: if you are experiencing technical difficulties with their website they are working to have them restored. There has been an outpouring of support from the community and the website is having a hard time keeping up with everyone trying to donate their time!)

Donate Goods:

Community Resource Center is currently taking product donations. They are specifically looking for personal hygiene products, bleach, trash bags, box cutters and gloves at this time.

Donate Money:

The Community Foundation of Middle Tennessee is the city’s partner for collection of disaster relief funds. Please visit www.CFMT.org to donate.

Red Cross:

If you were affected by this morning’s tornadoes and need a safe place to go, here is a list of Red Cross shelters:

Nashville: Centennial Sportsplex, 222 25th Avenue North

Nashville: East High School, 110 Gallatin Avenue

Mt. Juliet: Victory Baptist Church, 1777 Tate Lane

Lebanon: Highland Heights Church of Christ, 505 North Cumberland Street

Cookeville: First Baptist, 18 South Walnut Avenue

If you would like to donate blood, please visit redcrossblood.org and enter your zip code to find a blood drive near you.

Residential and Commercial Assistance:

Roof Tarps, Water Mitigation, Board Up’s. Call our office at 615-672-1905 and we will be happy to assist you with your damage. Our teams are working around the clock to make sure that everyone in our area and surrounding areas is taken care of.

Novel Coronavirus (nCoV)

3/2/2020 (Permalink)

The Centers for Disease Control and Prevention (CDC) is closely monitoring an outbreak of respiratory illness caused by a novel (new) coronavirus first identified in Wuhan, Hubei Province, China. Chinese authorities identified the new coronavirus, which has resulted in thousands of confirmed cases in China, including cases outside Wuhan City. Additional cases have been identified in a growing number of other international locations, including the United States. There are ongoing investigations to learn more.

Individual Prevention:

Avoid close contact with people who are sick

Avoid touching your eyes, nose and mouth with unwashed hands

Stay home when you are sick

Cover your cough or sneeze with tissue and discard responsibly

Frequently clean and disinfect frequently touched items and surfaces

Wash your hands often with soap for at least (20 seconds)

Business Prevention:

Actively encourage sick employees to stay home

Separate sick employees

Emphasize staying home when sick

Emphasize personal hygiene with employees (ie: hand washing, respiratory etiquette)

Perform routine environmental cleaning

SERVPRO® of Cheatham, Robertson and Dickson Counties wants you to stay safe and unaffected by the coronavirus. Take the precautions listed above to aide in you, your loved ones and your employees avoiding contracting the coronavirus. Here at SERVPRO® of Cheatham, Robertson and Dickson Counties we are equipped to clean and sanitize based on a specific set of guidelines and protocols set forth by the CDC. If you are in need of professional sanitation call our office today at 615-672-1905.

2020 Tentatively Scheduled CE Courses

2/28/2020 (Permalink)

We are forging on into the New Year here at SERVPRO® of Cheatham, Robertson and Dickson Counties and have some exciting news! We decided to pre-plan and arrange our Continuing Education Courses that we offer for the entire year! We offer these courses free of charge to local insurance agents and adjusters to help them achieve the credits that they need for their licensures. All of the courses listed below are tentatively scheduled and an email will be sent out for each course individually closer to their scheduled dates. If you would like to be included on these emails please give me a call at 615-672-1905 or email me at (ksellens@SERVPRO8267.com).

Restorative Drying for Water Damage (4hr)-28998

When: March 26, 2020

Where: American Job Center-250 Beasley Drive, 32812, Dickson, TN 37055

***After Hours Course-Limited Space Available***

Restoring Contaminated Buildings (2hr)-20242 

When: April 9, 2020

Where: Top Golf Nashville-500 Cowan Street Nashville, TN 37207

Details: After the 2hr Continuing Education Course we have secured space for two hours of golf, appetizers and drinks.

Ethics (3hr)-24871 Restorative Drying for Water Damage (2hr)-29038

When: July 30, 2020

Where: SERVPRO® of Sumner County-229 Innovation Way, Hendersonville, TN 37075

***After Hours Course-Limited Space Available***

Cleaning & Restoring-Smoke Damaged Contents (2hr)-31268

When: September 17, 2020

Where: SERVPRO® of Sumner County-229 Innovation Way, Hendersonville, TN 37075

Details: After the 2hr Continuing Education Course, OAK & PINE WORKSHOP will be at our facility to complete a fun DIY project with everyone!

Understanding the Restoration Industry: Property Fire/Damage and Restoration (4hr)-26960

When: November 12, 2020

Where: SERVPRO® of Sumner County-229 Innovation Way, Hendersonville, TN 37075

SERVPRO® of Cheatham, Robertson and Dickson Counties - Office Staff

3/28/2019 (Permalink)

Here at SERVPRO® of Cheatham, Robertson and Dickson County we take pride in helping our customers through a trying time in their lives. From the moment that you call our office to report your damage and schedule services you will be greeted by one of our friendly office staff. Andrea, Becca and Wendy will walk you through the process and obtain information regarding your claim and damage so that we can assist you accordingly. Andrea or Becca will be assigned your file to ensure that all documentation and information is entered correctly and to standard for yourself and your insurance provider.

We want to make the claims process as seamless for our customers as possible. You will feel well taken care of from start to finish when you choose SERVPRO® of Cheatham, Robertson and Dickson County to help with your damage. Call our office today at 615-672-1905, to speak with one of our amazing office staff.

SERVPRO® of Cheatham, Robertson and Dickson Counties - The Beginning

3/28/2019 (Permalink)

Bob and Lori Pospisil began their SERVPRO® franchise journey in 1996 from the comfort of their own home. Bob worked for SERVPRO® Corporate and decided that he wanted to own his own franchise, which began with the purchase of SERVPRO® of Cheatham, Robertson and Dickson County. Through the years they have nurtured the business into what it is today. Since they began in their home, they have purchased another franchise, which was sold in March of 2017 when they purchased SERVPRO® of Sumner County, they have begun the process of selling the franchises to their daughter (Heather Sullins) and her husband (Cody Sullins) along with his twin brother (Cory Sullins), built another building at their current location to provide room for more growth, which they quickly out grew and are in the process of building a new location in the Sumner County area. Although there have been ever evolving changes within the company allowing growth and new opportunities for the Pospisil’s and Sullins, they hold tight to their commitment to continue to serve all of the communities and provide the best service in their areas.

SERVPRO® of Cheatham, Robertson and Dickson Counties - Repairs

3/27/2019 (Permalink)

Did you know that when you have a damage in your Cheatham, Robertson or Dickson County home, mitigation and repairs are two separate estimates and divisions? Did you know that you have a choice in the contractor that you choose to hire? Did you know that not all mitigation companies and/or franchise locations have a repairs division? These are all great questions to ask when choosing your service provider.

Per insurance standards all mitigation and repairs are treated as separate portions of the claims process. Once the materials are dry from water or cleaned and prepped after a fire the repairs process can begin. Although all Sumner County homeowners have an option to choose the contractor of their choice for the repairs portion of the claim, we find that many residents and business owners like the ease of once company completing both services.

SERVPRO® of Cheatham, Robertson and Dickson County has a remarkable repairs division that can complete the repairs process for you. We hold a contractor’s license in the state of Tennessee and have awesome staff that are here to answer any questions that you may have throughout the process. Call our office today at 615-672-1905 for more information regarding our construction division.

SERVPRO® of Cheatham, Robertson and Dickson Counties - Continuing Education

3/27/2019 (Permalink)

SERVPRO® of Cheatham, Robertson and Dickson County is proud to offer continuing education courses to insurance agents and adjusters at no charge to them. We offer at least 4 courses per year to help fulfil your accreditations. Our courses are held within our franchises territories at convenient central locations such as our White House office location, SERVPRO® Industry Headquarters and local libraries. All of our courses are scheduled through our corporate office and therefore are listed on their website with all of the course offerings available through SERVPRO® franchises. One of our co-owners, Cory Sullins is certified to teach the courses and will lead instruction for most of them; however, we have also partnered with other instructors through our corporate office to teach as well.

If you are interested in our course schedule for the year, please call our office at 615-672-1905 to reserve your spot within the class.

SERVPRO® of Cheatham, Robertson and Dickson Counties - Financing Options

3/26/2019 (Permalink)

Here at SERVPRO® of Cheatham, Robertson and Dickson Counties we understand that water, fire and storm damage to your home is upsetting and unexpected. We also understand that paying your deductible and sometimes cost that are uncovered by insurance can be overwhelming and difficult as well. Because of the financial difficulties we have seen with customers, SERVPRO® has a preferred vendor that can help relieve some of the burden and stress. GreenSky provides consumer financing options for customers with high deductibles, non-covered repairs and other unexpected cost.

GreenSky uses paperless technology to provide fast credit decisions anytime and anywhere by phone, website or mobile app in seconds. GreenSky offers competitive rates that are most times less than using a credit card.

If you find yourself in need of our services know that we are “Here to help” in all aspects of your damage. Call SERVPRO® of Cheatham, Robertson and Dickson Counties at 615-672-1905 to schedule an appointment.

SERVPRO® of Cheatham, Robertson and Dickson Counties - IICRC Certification

3/26/2019 (Permalink)

There are many restoration companies to choose from when looking for someone to mitigate your home from damages. Unfortunately, not all of those restoration companies hold a certification with the IICRC. When making such a big decision regarding your restoration company you always want to ensure that they are certified with the IICRC and follow industry standards. The Institute of Inspection, Cleaning and Restoration Certification is a certification and standard-setting organization for the inspection, cleaning and restoration industries.

Ensuring that you have chosen a company that has these certifications ensures that you are being provided the highest quality concepts, terminology and procedures recognized in the restoration industry.

Luckily SERVPRO® of Cheatham, Robertson and Dickson Counties is IICRC Certified and ready for whatever happens. If you are in need of restoration services call our office at 615-672-1905.